Mrs Fields Pacific Fair — Bakery in Broadbeach

Reviews of Mrs Fields Pacific Fair

• Jason

  Added 2016.07.06

  There was also one worker who was constantly picking his ears, i looked at him in disgust and he stopped and looked away, but once i looked away he started picking his ears again. That's really unhygienic, i saw him touch everything. That's disgusting.
• Ashton

  Added 2016.02.23

  The cafe itself looks modern and nice, the cookies are amazing although the customer service was pretty bad. They were grumpy when they spoke to you but happy if they were around their own staff, chatting about, ignoring customers waiting. My family and I ordered 2 mochas and 1 hot chocolate, the mochas ended up being bitter and had no sweetness whatsoever, the hot chocolate was just warm milk. There was no chocolate.
• Gavin

  Added 2015.05.13

  Overall COOKIES WERE GREAT! coffee was horrible
• Jordan

  Added 2015.05.07

  Poor customer service. Staff is sometimes friendly but always slow. Stopped going there for a more expensive place just because service is much nicer...
• Evan

  Added 2014.04.25

  Ran out of cookies :( with over and hour an a half left open
• Daniel

  Added 2013.11.12

  You need better customer service, better staff to man up to what they did, and more hygiene practices.
• Ryan

  Added 2013.10.25

  We went back to complain and ask if it could be fixed. The workers shrugged and did nothing, they turned around to their manager and the manager did nothing, they all looked at us and said under their breath "that's too bad" or "that's not our problem" and went back to work, the customer service was horrible. They couldn't even simply explain why the coffees ended up being not what they're supposed to be or apologized.
• Joseph

  Added 2013.05.23

  Very nice cookies, it seems like everyone is critsising this restraunt for other things like toasted sandwiches and all this other stuff. This place specialises in COOKIES, they’re great!! The cookies are very good, soft and the only thing I don’t approve of is the removal of the cookie with the sprinkles. Overall very good place to have cookies.
• Colin

  Added 2013.04.14

  The service was just okay, we had a toasted sandwich which was disgusting won't go back their again